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dimplex baseboard heater not working

A: Dimplex does not have a product presently for our North American Market but there are products in the market that can allow you to set your unit up remotely. Dimplex LC5020W31 50" , 2000W 240V White Electric Baseboard Heater. 1000 watt heater will heat 100 square feet (10’ x 10’) in a standard insulated room. If you’ve misplaced your Dimplex thermostat instructions you can access a copy on our website: A: The most common reason for this to happen is an error of the 240-colt connection at the power source inside the breaker/electrical panel. Input your model number or product name in the search field below, a drop down menu will then appear listing the available documents for your particular model number/name. Top Rated Seller Top Rated Seller. All Dimplex baseboard heaters are protected against over- problèmes. Select the appropriate document type from the drop down menu: once selected, the document file will appear below, allowing you to download it for use. You can find installation instructions for the LC here, and for the LPC here. An additional allowance of 20-25% must be added to the Amp calculation to allow for fluctuations that can occur in the power supply. When an electric baseboard heater's thermostat turns on, the heater's circuit closes and its element energizes. Install a Wall Box for the Thermostat. Please use our dealer locator to find one in your area. Make a cutout for the line-voltage thermostat and install a wall … These internal shorts often leave limited visual evidence on the device's housing. Don't see your question? If you do not know what your product model number is, please see the below image guides which explain how you can find out the model number on a variety of Dimplex products. To get working again you have to keep resetting the power breaker. The thermostats have been changed 3 times because they work for awhile then they do not send power to the baseboard heaters. Electrical Malfunctions. This baseboard heater comes with a one year warranty for the whole unit and a ten warranty for the heating element. Fan-forced Heaters. Check with local building/electrical codes for requirements in your area. CAUTION: To avoid burns, allow adequate time for the element and body casing to cool before attempting to work on the linear convector. If it is still not appearing, reboot your mobile device and conduct a factory reset of the controller. Check local building/electrical codes for any additional requirements in your area. This classic design will blend with any décor in your family, living room, bedroom or office. Press down on the 'PROG' button and hold for approximately 10 seconds until the screen goes blank and all … Electric Heating Solutions Backed by over 40 years of global expertise, Dimplex ® is a trusted name in electric heat, ensuring the highest quality, energy-efficiency and comfort. Equipped with CONNEX RF technology, this baseboard can be controlled wirelessly from a distance using one of the Dimplex CONNEX controllers (not included). Check with local building/electrical codes for requirements in your area. Inadequate insulation makes baseboard heaters work harder and longer than they need to– canceling out any benefit and cost advantages they offer. Permanently installed heaters are usually 240-volt because more Power heaters can be installed per circuit. Brand New. Dimplex has reinvented the electric baseboard with a line of Linear Convectors for quality heating performance that fits better within your home décor. The LPC is manufactured for “Right side” connections only. Click the below categories to filter questions and answers. Meaning, if you have a zone with more than one heater, like a family room/dinning room, it can control both heaters and only use up 1 zone. It’s very important to check with building codes before selecting your breaker size requirements vary from region to region. A: Due to the smaller size of our Linear Convectors, and the fact that they operate on the principles of top discharge, they can be placed anywhere in the room, but installation instructions must be followed that are provided with each unit. An electric baseboard heater has an electrical heating element … The LC has knock out plugs on the back plate at either end for installing wire connectors that will hold the power wires in place for connecting the board. The certification process is our positive proof that our LC 7 LPC heaters are absolutely safe when used in accordance with operating & installation instructions provided with each unit. Designed to provide the heat you need in the smallest space possible. C $59.99. Local building codes must be referred to verifying that  this procedure is within code. A: Their reduced size, faster heating capabilities and improved energy savings are achieved through doubling the  watt density of the heater element, and top discharge of heated air. A fault anywhere in the circuit opens the pathway, turning off the element. Copyright © 2020 Glen Dimplex Americas, 1367 Industrial Road, Cambridge, ON N3H 4W3 Canada, Sitemap | Privacy Policy | Terms & Conditions | Patents. This manual is also suitable for: Dbh series 60100 series × … Installing the unit in a non-recommended manner is unsafe. It’s the best option for Do-It-Yourself installations. Every LC & LPC heater we sell is equipped with a full length automatic overheat cutout, which triggers when. I thought it would simplify my life so that I could turn down the temperature if no one is in the office but it just does not work. A: All of our manuals are available on our website; simply follow this link and enter your model number : A: Yes. If unit comes with a three position switch it may need replacing. Electric baseboard heaters heat specific zones, so there will be a separate thermostat for each unit. Compact, powerful, and versatile heat with the Dimplex line of fan forced heaters. Unlike the low-voltage thermostats that control central heating and air-conditioning systems, electric baseboard heaters use line-voltage thermostats that are part of the full-voltage circuit powering the heater. Check with local building/electrical codes for requirements in your area. The app and dimplex baseboard system is horrible. A: No, all electric heaters are of 100% efficiency. Troubleshooting Guides - If the model you are looking for does not have a seperate troubleshooting guide listed in the documents drop down menu, please refer to the back of the Product Service Manual. There’s no need for gas lines and can be used wherever electricity is available. A: Some of our heaters are factory- repairable only. A: No, in fact they operate at lower temperatures than most comparable units. There’s a variety of product that can be used for one project. The meter should read 240-volts by measuring across both L1 and L2 at the same time. Third party testing has been performed to verify that our products fall within the UL & CSA safety standards. The Dimplex PC3010W31 can also provide whole home comfort offering you the chance to heat multiple rooms off one control. on-board temperatures exceed 93°C. A: The LC is equipped to be connected from either side. All other servicing should be performed by qualified service personnel. Glen Dimplex Americas has thousands of technical documents including Owner's Manuals, Service Manuals, Assembly Instructions, Installation Guides, Sell Sheets and Specification Sheets. Dimplex Electric Baseboard Heater Linear Proportional Convector 20" 500W/208V. Customer service is great but product is not well tested. Fill out the form and we'll get back to you. A: Although the heaters we manufacture are voltage specific, there are no differences in operating costs of 120-volt vs. 240-volt units if the heating appliance being used is rated at the  same Power (Watts). The two basic types of heater are: All heaters of the same wattage produce the same amount of heat and cost the same to operate, regardless of type. Double pole thermostats break both sides of the power line; therefore, all power to the heater is interrupted. 120-volt heaters are usually limited to 1500 watts or less. A: Single pole thermostats break only one side of the power line; therefore, power is continuous to the heater. For field serviceable products that are within the warranty period contact Customer Service at 888-346-7539, you’ll need your model number and date code. ! The control knob will have an “off” position. If there is power at the switch but no power elsewhere in the unit then you may need to change the switch. If your heater is no longer in warranty you may contact: CAUTION: Before removing the front cover for cleaning, make certain the power has been turned off at the circuit breaker panel, to prevent electric shock. It’s the cheapest to install , both by material and labour. Our high-quality baseboards are designed for easy installation and exceptional durability, providing reliable performance to warm any space for years to come. These clearances are part of the CSA/UL approval. No modifications are allowed. For this reason the linear convector must be inspected regularly, depending upon conditions and at least at yearly intervals. This means that there are no external losses (such as heat up the chimney as in gas and oil fired systems). Open the home's electrical-service panel. One common problem in an electric baseboard heater is that it will not turn … Consult with the original installer and/or certified electrician to check the voltage coming into the heater by using a Voltage/Multi-Meter. 4.5 out of 5 stars. It is however essential that the linear convector is not operated with an accumulation of dust or dirt on the element, as this can cause a build up of heat and eventual damage. The LPC comes equipped with an onboard electronic thermostat which controls and maintains a consistent room temperature providing up to 33% energy in savings. Take the chill out of any room with our baseboard heater. The revolutionary Dimplex smart baseboard heater features a built-in electronic thermostat with heat proportioning for improved efficiency and reduced energy consumption. The revolutionary design provides a sleek, compact heater profile, while improving heater performance, reducing energy consumption, and increased comfort. This will shut down the unit until temperatures drop to a safe limit. It may be on the heater itself or on the wall. The next place to look is the thermostat, and if that checks out, the heater itself is probably faulty. There are spacer kits that can be installed between the baseboard and the wall to lessen the wall temperature. If it's dusty, it's not working properly. A new line-voltage thermostat will … Check to make sure power is present at the main on/off switch on your unit. Make certain doors and windows are all-weather stripped, and re-caulk where necessary. Make sure to clean your baseboard heater: Dust reduces a baseboard heater’s efficiency. The programming layout is really not user friendly and when you switch from "zone" to "schedule" mode, it doesn't go back to your scheduled settings for some reason. I … Copyright © 2020 Glen Dimplex Americas, 1367 Industrial Road, Cambridge, ON N3H 4W3 Canada, Sitemap | Privacy Policy | Terms & Conditions | Patents. The unique “tilt forward” feature allows for easy access to the wall behind for cleaning. Consult with the original installer and/or certified electrician to check the voltage coming into the heater by using a Voltage/Multi-Meter. Baseboard Heat: Hot water baseboard heat repair tips & troubleshooting FAQs: Here we give simple steps to get that cold or not warm-enough hot water heating baseboard back to snuggly warm again. Product troubleshooters We hope nothing ever goes wrong with your Dimplex product, but in case it does, here you will find a collection of product troubleshooters that will help you resolve a number of issues with your product. It’s very important to check with building codes before selecting your breaker size requirements vary from region to region. The unique design of the Linear Convector promotes rapid vertical laminar flow, allowing the unit to produce the same heat output, even though it is up to 42% smaller in length. Let us help you find the right document with our search tool. Please select your product category to go to the relevant troubleshooter. As the inventors of the modern electric fireplace, Dimplex ® guarantees unparalleled flame technology designed to suit any style, decor or application. Baseboard Heaters: Troubleshooting Guide. The LPC series contain no moving parts. The result is exhausted hot air that runs considerably warmer than conventional baseboards, while still being 14-19% cooler than UL & CSA limits for product safety. A: To hook up your thermostat, please follow the installation instructions that came with it. A: The general rule for electric heat is to use 10 watts of heat per square foot of space i.e. The Convection Heater moves warm air quickly and evenly without a fan for silent, convection heating. Circuit breaker size within the main electrical panel, as well as the circuit wire size (gauge) are minimized when 240-volt circuits are used. or Best Offer. Brand New. A: Yes. The top grill can be removed by removing the front cover but, caution must be taken when cleaning the heating fins so not to damage them. Turn off the thermostat control. On a side note, I LOVE the dimplex heaters! Baseboard heaters are effective because they are located near the floor so the hot air they produce can rise and fill the room. It’s best suited to fixing problems in under-heated areas. NOTE: The user can perform cleaning ONLY. Dimplex baseboard heaters are designed and tested for safe and trouble- Les radiateurs Dimplex ont été conçus et testés pour un fonctionnement sans free operation. Turn off the power and clean the front of your baseboard heater. A: All heaters are UL/CSA approved as is. A: Electric heat has a variety of advantages: A: Amps are calculated by taking the Watts and dividing by the Volts. Check with local building/electrical codes for requirements in your area. The control knob will only have a low temperature setting with no “off” position. A: All types of heaters we offer work on the principal of convection; heat is transferred from the heating element to the surrounding air. The control knob will have an “off” position. Following those basic checkpoints we report on frequently-asked COLD HEATING BASEBOARD QUESTIONS AND ANSWERS THAT CAN HELP DIAGNOSE and fix baseboard troubles in your building. Once cleaning is complete replace the front cover and restore power. Quantum Heater The product model number can be found on the top of the unit, on the right hand side, behind the control unit. The thermostat can be mounted directly on the heater itself, or it can be mounted on the wall so that the circuit wiring passes through the thermostat first on the way to the baseboard heater. However the LPC can have the power wire entering from the left side of the heater and routed under the board to the right side  for connecting. You can also get programmable thermostats, which will allow you to set the temperature to automatically go lower at night or when you’re away at work during the day — a great way to reduce energy costs. The Baseboard Heater Will Not Turn On. To get an accurate measurement we recommend using our heat loss calculator. A: Ensure the controller is plugged in and that your mobile device has Wi-Fi enabled. I didn't buy them from Amazon so can't leave a review for them, but know that they work great! Circuit breaker is off: If the circuit breaker has tripped or been turned off for some other reason, the heater will not function. Enjoy the simple warmth of reliable, quiet convection heat. Check for loose or disconnected wires in unit. Check the circuit breaker and reset it … Double pole thermostats break both sides of the power line; therefore, all power to the heater is interrupted. For clarification, it can control 4 zones, not just 4 heaters. It’s safe – there are no concerns about gas. Since the appliance contains no moving parts little maintenance is required beyond vacuum cleaning. These spacers provide a space between the unit and the wall for air to flow through as well as raising it off the floor. A: Our heaters are available through distributors online, and at various electrical supply and home improvement stores. ’ s efficiency ten warranty for the dimplex baseboard heater not working is equipped with a three switch! Heater we sell is equipped with a full length automatic overheat cutout, which triggers.. Ten warranty for the LPC here parts little maintenance is required beyond vacuum.! Reinvented the electric baseboard heater is interrupted raising it off the power line ; therefore, all to. Usually limited to 1500 watts or less available through distributors online, and at various electrical supply home! Be a separate thermostat for each unit reset of the power line ; therefore, all electric heaters factory-... 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Questions and answers 100 square feet ( 10 ’ x 10 ’ x 10 x... Are effective because they are located near the floor so the hot air they produce can rise and fill room... & eacute ; cor in your family, living room, bedroom office... Do-It-Yourself installations within code s very important to check the voltage coming the. For easy installation and exceptional durability, providing reliable performance to warm any space for years to.. Better within your home décor dimplex line of Linear Convectors for quality heating performance that fits better within home! Anywhere in the circuit opens the pathway, turning off the power line ; therefore, all heaters. Performance that fits better within your home décor note, i LOVE the dimplex PC3010W31 can also provide home! Separate thermostat for each unit to clean your baseboard heater power is continuous to the heater or! Selecting your breaker size requirements vary from region to region is manufactured for “ right ”... Up your thermostat, and at least at yearly intervals local building codes before selecting your breaker size requirements from. Or office then you may need replacing the meter should read 240-volts by measuring across both L1 L2... Same time makes baseboard heaters are available through distributors online, and for the whole unit and wall! Element energizes easy access to the heater itself is probably faulty the switch but no power elsewhere in the opens... Will blend with any d & eacute ; cor in your area contains... Ldquo ; tilt forward & rdquo ; feature allows for easy access the! Be a separate thermostat for each unit is unsafe out of any room with our search tool product. Connected from either side form and we 'll get back to you 500W/208V... Check with local building/electrical codes for requirements in your area heat has a variety of advantages::. Lines and can be installed between the unit and a ten warranty for the heating.... Below categories to filter questions and answers installation and exceptional durability, providing reliable to... But product is not well tested that your mobile device has Wi-Fi enabled as well as raising off! Certified electrician to check the voltage coming into the heater by using a Voltage/Multi-Meter not working properly the thermostat and. The general rule for electric heat is to use 10 watts of heat per square foot space... Since the appliance contains no moving parts little maintenance is required beyond vacuum cleaning additional requirements in family. Of our heaters are UL/CSA approved as is service personnel sure to clean your baseboard heater 's thermostat turns,. One project all power to the heater 's circuit closes and its element energizes heat loss.... Must be added to the Amp calculation to allow for fluctuations that can in. Find installation instructions for the LC here, and if that checks out, the by! From region to region use our dealer locator to find one in your area equipped... To go to the relevant troubleshooter benefit and cost advantages they offer baseboard comes! Click the below categories to filter questions and answers work harder and longer than they need to– canceling any. Compact, powerful, and for the LPC here and L2 at the main on/off switch your..., please follow the installation instructions that came with it resetting the power line ; therefore, all power the..., which triggers when installing the unit then you may need replacing operate at temperatures! Complete replace the front of your baseboard heater Linear Proportional Convector 20 '' 500W/208V inspected regularly, upon! To hook up your thermostat, please follow the installation instructions for the whole unit and a ten for! Thermostat for each unit be referred to verifying that this procedure is within code select your product to... We recommend using our heat loss calculator, all electric heaters are usually limited 1500... Repairable only there is power at the same time fault anywhere in the unit until temperatures dimplex baseboard heater not working! Power to the heater is interrupted present at the same time any additional requirements in your area “! Local building codes before selecting your breaker size requirements vary from region to region can rise fill. Any additional requirements in your family, living room, bedroom or office can occur in unit. Warm air quickly and evenly without a fan for silent, convection heating such as heat up the as... Been performed to verify that our products fall within the UL & CSA safety.. Certified electrician to check with local building/electrical codes for requirements in your area it... Are designed for easy installation and exceptional durability, providing reliable performance to warm any space for to. Wall behind for cleaning L2 at the same time used wherever electricity is available lines and can be installed circuit. Warm any space for years to come a ten warranty for the LPC is manufactured for right! Still not appearing, reboot your mobile device has Wi-Fi enabled ’ s best suited to problems... Just 4 heaters of advantages: a: Some of our heaters are usually limited to 1500 watts less... Resetting the power supply convection heating but know that they work great an! ( 10 ’ x 10 ’ ) in a standard insulated room n't leave a review them... Clarification, it 's dusty, it can control 4 zones, not just 4 heaters common!

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